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Frequently Asked Questions

Asked Question

What is the status of my order?

You can check the status of your order by logging into your account and viewing your order history. You will also receive tracking information via email once your order has been shipped.

How can I return or exchange an item?

To return or exchange an item, please refer to our return policy and follow the instructions provided. You may need to fill out a return form and send the item back to us. For detailed instructions, visit our Returns Policy & Refunds page.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately with your order number and details of the issue. We will assist you in resolving the problem and arranging a replacement or refund.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other online payment services. For a full list of accepted payment methods, please visit our Payment Information page.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on your location. For more details, please refer to our Shipping Information page.

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